{"id":21641,"date":"2024-10-25T21:00:02","date_gmt":"2024-10-25T21:00:02","guid":{"rendered":"https:\/\/www.mistersys.pt\/?p=21641"},"modified":"2026-08-15T14:01:43","modified_gmt":"2026-08-15T14:01:43","slug":"it-company-lisbon-support","status":"publish","type":"post","link":"https:\/\/www.mistersys.pt\/en\/manutencao-informatica\/empresa-informatica-lisboa-suporte\/","title":{"rendered":"Velv by OnRising extends its IT Unlimited contract with DataRoad to 200 workstations (2024)"},"content":{"rendered":"<p><!-- dr-visual --><\/p>\n<p class=\"dr-meta\"><span>4-minute read<\/span><span>DataRoad<\/span><\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">In this article<\/p>\n<ol>\n<li><a href=\"#s-velv-by-onrising-escolhe-a-dataroad-para-manutenca\">Velv by OnRising chooses DataRoad for IT maintenance\u2026<\/a><\/li>\n<li><a href=\"#s-servicos-it-assegurados-a-velv-by-onrising\">IT services secured by Velv by OnRising<\/a><\/li>\n<li><a href=\"#s-sobre-a-velv-by-onrising\">About Velv by OnRising<\/a><\/li>\n<li><a href=\"#s-dataroad-excelencia-em-servicos-it-redes-e-consult\">DataRoad \u2014 Excellence in IT Services, Networks and IT Consultancy<\/a><\/li>\n<li><a href=\"#s-it-unlimited-suporte-informatico-premium-24-7\">IT Unlimited \u2014 24\/7 Premium IT Support<\/a><\/li>\n<li><a href=\"#s-dataroad-o-parceiro-tecnologico-ideal-para-empresa\">DataRoad: the ideal technological partner for growing businesses<\/a><\/li>\n<li><a href=\"#s-faq-perguntas-frequentes\">FAQ \u2014 Frequently Asked Questions<\/a><\/li>\n<li><a href=\"#s-quer-zero-preocupacoes-com-informatica-fale-connos\">Want \u201czero worries\u201d about IT? Get in touch with us<\/a><\/li>\n<\/ol>\n<\/div>\n<div class=\"dr-ficha\">\n<p class=\"dr-t\">Project details<\/p>\n<dl>\n<dt>Client<\/dt>\n<dd>Velv by OnRising<\/dd>\n<dt>Sector<\/dt>\n<dd>Companies and offices<\/dd>\n<dt>Intervention<\/dt>\n<dd>Business wireless networks \u00b7 Firewalls and security \u00b7 Servers and infrastructure \u00b7 Unlimited IT support<\/dd>\n<dt>Year<\/dt>\n<dd>2024<\/dd>\n<\/dl>\n<\/div>\n<p><center><\/center><img decoding=\"async\" class=\"size-medium wp-image-21644 aligncenter\" src=\"https:\/\/www.mistersys.pt\/wp-content\/uploads\/2024\/11\/logo-velv-black-300x111.png\" alt=\"Velv Black \u2014 DataRoad IT project\" width=\"300\" height=\"111\" srcset=\"https:\/\/www.mistersys.pt\/wp-content\/uploads\/2024\/11\/logo-velv-black-300x111.png 300w, https:\/\/www.mistersys.pt\/wp-content\/uploads\/2024\/11\/logo-velv-black-768x284.png 768w, https:\/\/www.mistersys.pt\/wp-content\/uploads\/2024\/11\/logo-velv-black.png 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<style>\na {<br \/>    text-decoration: none;<br \/>    color: #464feb;<br \/>}<br \/>tr th, tr td {<br \/>    border: 1px solid #e6e6e6;<br \/>}<br \/>tr th {<br \/>    background-color: #f5f5f5;<br \/>}<br \/><\/style>\n<div>\n<h2 id=\"s-velv-by-onrising-escolhe-a-dataroad-para-manutenca\"><strong>Velv by OnRising chooses DataRoad for specialised IT maintenance with an IT Unlimited contract and complete management of its technological infrastructure<\/strong><\/h2>\n<p>A <strong>DataRoad<\/strong> was chosen by the <strong>Velv by OnRising<\/strong> to ensure <strong>specialist IT support<\/strong>, ongoing technical support and <strong>comprehensive management of your IT infrastructure<\/strong> through the contract <strong>IT Unlimited<\/strong> \u2014 a monthly premium IT support service that guarantees the secure, stable and efficient operation of the company's entire computer network.<\/p>\n<p>With this annual contract, DataRoad will be responsible for ensuring the uninterrupted performance of around <strong>200 jobs<\/strong>, <strong>corporate firewall<\/strong>, <strong>wireless network<\/strong>, printing systems, servers and internet connectivity. All of this combined with services of <strong>proactive monitoring<\/strong>, <strong>advanced alarmism<\/strong>, <strong>reporting regular<\/strong> e <strong>immediate remote support<\/strong>, ensuring maximum availability of the information systems.<\/p>\n<hr \/>\n<h2 id=\"s-servicos-it-assegurados-a-velv-by-onrising\">\u2705 <strong>IT services secured by Velv by OnRising<\/strong><\/h2>\n<p>DataRoad will ensure:<\/p>\n<ul>\n<li>\u2705 <strong>Ongoing IT support<\/strong> to users and equipment<\/li>\n<li>\u2705 <strong>Firewall management<\/strong>, network security and protection policies<\/li>\n<li>\u2705 <strong>Wireless network management<\/strong> and business connectivity<\/li>\n<li>\u2705 <strong>Support for servers, cloud and critical connectivity<\/strong><\/li>\n<li>\u2705 <strong>Service Desk and Helpdesk<\/strong> with a quick response<\/li>\n<li>\u2705 <strong>24\/7 monitoring<\/strong> two computer systems<\/li>\n<li>\u2705 <strong>Alarmist reporting and detailed reporting<\/strong><\/li>\n<li>\u2705 <strong>Ongoing IT maintenance<\/strong>, preventive and corrective<\/li>\n<\/ul>\n<p>We thank Velv by OnRising for their trust in our services <strong>IT consultancy<\/strong>, <strong>network management<\/strong> e <strong>professional IT support<\/strong>.<\/p>\n<hr \/>\n<h2 id=\"s-sobre-a-velv-by-onrising\">\u2705 <strong>About Velv by OnRising<\/strong><\/h2>\n<p>A <strong>Velv by OnRising<\/strong> it is one of the leading players in <strong>nearshore software development<\/strong> in Portugal, recognised for its high technical quality, multidisciplinary teams and culture of innovation.<\/p>\n<p>With offices in <strong>Porto<\/strong>, <strong>Lisbon<\/strong> and now also available in <strong>Rio de Janeiro (Brazil)<\/strong>, the company develops technological projects for national and international clients, representing the latter <strong>45% of the total portfolio<\/strong>.<\/p>\n<p>Velv has a multicultural team of <strong>200 professionals<\/strong>, highlighting the fact that <strong>60% for leadership roles<\/strong> e <strong>15% of the programming functions<\/strong> will be performed by women \u2014 a significant milestone in the tech sector.<\/p>\n<p>The company currently has a solid presence in the European market, actively contributing to the development of information system solutions in various countries.<\/p>\n<hr \/>\n<h2 id=\"s-dataroad-excelencia-em-servicos-it-redes-e-consult\">\u2705 <strong>DataRoad \u2014 Excellence in IT Services, Networks and IT Consultancy<\/strong><\/h2>\n<p>DataRoad positions itself as a leading company in the field of information technology, featuring:<\/p>\n<ul>\n<li><strong>Specialist know-how and proven experience<\/strong><\/li>\n<li><strong>Certifications from market-leading manufacturers<\/strong><\/li>\n<li><strong>Highly qualified coaching staff<\/strong><\/li>\n<li><strong>IT projects carried out in companies of various sizes and sectors<\/strong><\/li>\n<li><strong>Specialisation in IT support, networks, enterprise WiFi and IT security<\/strong><\/li>\n<\/ul>\n<p>We are committed to providing <strong>managed IT services<\/strong>, IT consultancy and specialist support that <strong>exceeded customer expectations<\/strong>, ensuring efficiency, safety, speed and operational continuity.<\/p>\n<hr \/>\n<h2 id=\"s-it-unlimited-suporte-informatico-premium-24-7\">\u2705 <strong>IT Unlimited \u2014 24\/7 Premium IT Support<\/strong><\/h2>\n<p>Whilst <strong>MSP (Managed Service Provider)<\/strong>, DataRoad makes its premium service available <strong>IT Unlimited<\/strong>, in the plans:<\/p>\n<h3><strong>\u2705 Premium<\/strong><\/h3>\n<h3><strong>\u2705 Premium 365 \u2013 24h\/day, 7 days\/week, 365 days\/year<\/strong><\/h3>\n<p>Including:<\/p>\n<ul>\n<li>Continuous monitoring<\/li>\n<li>Automatic alarm<\/li>\n<li>Regular reporting<\/li>\n<li>Proactive management of the entire infrastructure<\/li>\n<li>Risk reduction and downtime<\/li>\n<li>Specialist technical support on an unlimited basis<\/li>\n<\/ul>\n<p>The combination of these services allows companies to operate with complete confidence and stability.<\/p>\n<hr \/>\n<h2 id=\"s-dataroad-o-parceiro-tecnologico-ideal-para-empresa\">\u2705 <strong>DataRoad: the ideal technological partner for growing businesses<\/strong><\/h2>\n<p>Thanks to our extensive experience in:<\/p>\n<ul>\n<li>Computer networks<\/li>\n<li>Firewalls and security<\/li>\n<li>IT support<\/li>\n<li>Corporate wireless<\/li>\n<li>IT Consultancy<\/li>\n<li>Managed services and 24\/7 monitoring<\/li>\n<\/ul>\n<p>We are the right partner for companies looking for a complete, reliable and scalable solution.<\/p>\n<\/div>\n<h2 id=\"s-faq-perguntas-frequentes\">FAQ \u2014 Frequently Asked Questions<\/h2>\n<h3>What is DataRoad\u2019s IT Unlimited service?<\/h3>\n<p>It is a service provided by <strong>monthly IT support<\/strong> which combines <strong>monitoring<\/strong>, <strong>remote support<\/strong>, alarm management and reporting to ensure the company\u2019s systems continue to operate stably and predictably.<\/p>\n<h3>Does IT Unlimited include support for corporate networks and Wi-Fi?<\/h3>\n<p>Yes. The service may cover <strong>wired\/wireless network<\/strong>, connectivity, access points and troubleshooting performance and availability issues, in accordance with the defined scope.<\/p>\n<h3>Is there regular reporting and monitoring?<\/h3>\n<p>Yes. DataRoad includes <strong>reporting<\/strong> and monitoring the IT environment, with a focus on a proactive approach.<\/p>\n<h3>For what sort of businesses does this make the most sense?<\/h3>\n<p>For companies that value <strong>business continuity<\/strong>, <strong>quick reply<\/strong>, <strong>expected cost<\/strong> and a specialist team providing ongoing IT support.<\/p>\n<style>\na {\n    text-decoration: none;\n    color: #464feb;\n}\ntr th, tr td {\n    border: 1px solid #e6e6e6;\n}\ntr th {\n    background-color: #f5f5f5;\n}\n<\/style>\n<div>\n<h2 id=\"s-quer-zero-preocupacoes-com-informatica-fale-connos\">Want \u201czero worries\u201d about IT? Get in touch with us<\/h2>\n<p>If your company needs <strong>monthly IT support<\/strong>, <strong>IT outsourcing<\/strong>, <strong>network management<\/strong>, <strong>monitoring<\/strong> With a team ready to ensure your operations are always up and running, DataRoad has the right solution for you.<\/p>\n<p>\u27a1\ufe0f <strong>Request a quote from IT Unlimited<\/strong><br \/>\n\u27a1\ufe0f <strong>Book a technical assessment<\/strong><br \/>\n\u27a1\ufe0f <strong>Speak to a DataRoad expert<\/strong><\/p>\n<\/div>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.mistersys.pt\/en\/it-services-for-businesses-in-lisbon\/\">Discover our IT Unlimited service here \u2013 IT support and services for businesses<\/a><\/span><\/p>\n<p class=\"dr-service-cta\"><strong>Is your network protected against threats?<\/strong> DataRoad implements firewalls and IT security solutions tailored to each company\u2019s needs. <a href=\"https:\/\/www.mistersys.pt\/en\/firewalls-it-security\/\">Find out more about our IT security services<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.mistersys.pt\/en\/wireless-network-installation\/\"><span class=\"dr-t\">Do you need reliable business Wi-Fi?<\/span><span class=\"dr-s\">Coverage study, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.<\/span><span class=\"dr-b\">See service<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 computer and wireless networks for businesses<\/h2>\n<p>A <strong>DataRoad<\/strong> is a Portuguese company specialising in <strong>managed IT services (MSP)<\/strong>, headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, \u00c9vora, Set\u00fabal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime \u2014 hotels, clinics, embassies, universities, multinationals and demanding SMEs \u2014 with a certified technical team, continuous monitoring and 24\/7 support.<\/p>\n<p>DataRoad specialises in <strong>corporate computer networks<\/strong> \u2014 structured and certified cabling, Layer 3 switching and PoE, and wireless networks <strong>Wi-Fi 6 and Wi-Fi 7<\/strong> managed in the cloud. Each project begins with an on-site survey and a coverage study, to ensure stable performance and secure segmentation between the internal network, the operational network and the visitor network.<\/p>\n<h2>DataRoad Services<\/h2>\n<ul>\n<li><strong>IT Unlimited \u2014 round-the-clock IT support<\/strong>: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.<\/li>\n<li><strong>Computer networks and structured cabling<\/strong>: network design, installation and certification; Layer 3 switching and PoE.<\/li>\n<li><strong>Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7)<\/strong>: coverage study, cloud management and isolated visitor networks.<\/li>\n<li><strong>Cybersecurity and corporate firewalls<\/strong>: perimeter protection, traffic control and threat mitigation.<\/li>\n<li><strong>Servers, backups and disaster recovery<\/strong>: servers, NAS devices and centralised backups.<\/li>\n<li><strong>CCTV video surveillance<\/strong>: video surveillance systems with continuous recording.<\/li>\n<li><strong>Monitoring, alarm systems and reporting<\/strong>: real-time monitoring, automatic alerts and proactive interventions.<\/li>\n<li><strong>IT consultancy and project management<\/strong>: relocation of premises, new facilities and modernisation of infrastructure.<\/li>\n<li><strong>Cross-platform support<\/strong>: Windows and Apple environments, with comprehensive management of the IT infrastructure.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Get in touch with DataRoad<\/p>\n<p class=\"dr-d\">Would you like to know whether your company\u2019s network is truly secure? We\u2019ll carry out an assessment and provide you with a no-obligation quote.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Telephone<\/span><span class=\"dr-v\">351 211 459 950<\/span><span class=\"dr-n\">call to the national landline network<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Email<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">Please send us your order<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.mistersys.pt\/en\/firewalls-it-security\/\">Request a security assessment \u00bb<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Velv by OnRising has chosen DataRoad for specialist IT support under an IT Unlimited contract. Find out more about the service.<\/p>","protected":false},"author":1,"featured_media":8061,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[72,56,75],"tags":[95,81],"class_list":["post-21641","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-it-unlimited-servicos-informatica","category-manutencao-informatica","category-redes-wireless-instalacao","tag-assistencia-informatica-servicos-informatica-lisboa","tag-assistencia-informatica-e-redes-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Velv by OnRising amplia o contrato IT Unlimited com a DataRoad para 200 postos (2024) \u2014 conhe\u00e7a este projeto de IT: redes, suporte e infraestrutura.\" \/>\n\t<meta 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